Our activity for February Posted or Updated on 28 Apr 2023

These statistics show the activity seen in the Medical Practice for February 2023. 

Total number of phone calls: 7,815 (down from last month by 1,436)

Number of calls answered within two minutes: 1,508 (up from last month by 130)

Number of calls abandoned: 1,538 (down from last month by 1,009)

Items issued via prescription: 3,638 (down from last month by 165)

Referrals made: 234 (down from last month by 47)

Fit notes issues: 113 (down from last month by 30)

Administrative communications issued (letters/emails): 1,129 (down from last month by 225)

Text messages sent and received: 576 (down from last month by 77)

Appointments - total: 2,473 (down from last month by 242)

Appointments - seen: 2,374 (down from last month by 237)

Appointments - DNA: 99 (down from last month by 5)